FiveStar Kitchen is the plug-and-play food safety system for UK takeaways, sushi bars, dark kitchens and small chains. HACCP plan, SOPs, daily logs, allergen matrix, staff training, wall posters and EHO-visit support — built to pass.
Most UK local authorities publish your rating online and on the door. Deliveroo, Uber Eats and Just Eat index it. Customers read it before they order. Most kitchens that lose stars don't have a hygiene problem — they have a system problem. The cooking is fine. The recording is missing.
Delivery platforms throttle visibility for low-rated kitchens. A drop from 5 to 3 can quietly cost £15k+ per year before a single customer complains.
Environmental Health Officers don't email first. They walk in, score 30+ questions, and you have hours — not weeks — to find your records.
Half of your FHRS score isn't about cleanliness — it's about whether you can prove control. That's what the binder on the wall is for.
Every FiveStar engagement is built on the same five pillars. They map directly to the FSA's three FHRS scoring categories — Hygienic Food Handling, Structural Compliance, and Confidence in Management — but expressed in language any kitchen team can act on.
Daily, weekly and deep-clean schedules. The 6-step clean as a non-negotiable. Colour-coded cloths and boards.
HACCP-based control on every CCP — temperature, time, separation, and supplier. Written limits. Defined corrective actions.
Staff manual, induction sign-off, illness policy. New starter to safe-to-work in a single shift, with evidence the EHO can verify.
Twice-daily fridge temps, deliveries, defrost log, allergen matrix, pest checks, weekly diary, 4-weekly review.
Mock inspection against the FSA's decision tree. Gap closure. Re-rating request. The system isn't done until the sticker says 5.
A single, coherent system — not a binder of unrelated forms. Every document points to the same fridge layout, the same colour-board rules, the same defrost procedure. The EHO sees one system, not ten.
Full hazard analysis with the 7 CCPs every fast-food kitchen needs — tuned to your menu.
Every log, schedule, checklist and matrix the EHO expects. One page each. Wall-mountable.
Numbered steps, plain English, written for the floor. New starter follows on shift one.
Your menu × 14 allergens. Natasha's Law compliant, reviewed every 4 weeks by default.
Fridge zoning, hand-washing, colour-coded boards, illness policy, cooking temperatures, 6-step clean.
Manual, induction record, refresher quizzes, sign-off page. Evidence the EHO can verify on the spot.
Scored against the FSA decision tree, with a written gap report. Fix it before the EHO sees it.
Re-rating request drafted. On-call backup through the actual inspection day.
Whether you're an independent takeaway or a multi-site dark-kitchen group, there's a sensible version of the same system for you. Every tier ends with one outcome: a 5-star ready kitchen.
Recovery cases — kitchens with a current 1 or 2 rating chasing a re-rating visit — typically take 6 weeks once the local authority's waiting period is factored in.
FiveStar Kitchen was forged in a working takeaway and sushi bar. Every template, SOP and poster has been stress-tested against a real EHO scoring matrix, in a real kitchen, with real sushi-grade frozen salmon, raw beef, defrosted proteins, sushi rice, and 21 menu items × 14 allergens.
When you ask "have you actually run a 5-star kitchen?" — the honest answer is yes. And the same system is what we deploy in yours.
On the Done-For-You tier, if your kitchen does not reach a 5-star rating at the next eligible inspection, we keep working with you at no further cost until it does. We back the system because the system works.
If your question isn't here, ask it on the audit call — we'll answer it without trying to sell you anything.
Most independent takeaways and sushi bars are inspection-ready within four weeks of signing the engagement. Recovery cases — kitchens currently rated 1 or 2 — typically land at six weeks once the local authority's re-rating waiting window is factored in. We never promise a result outside the EHO's actual visit timeline.
Yes. The system was designed to drop in identically across sites with cuisine-specific variants (chicken, kebab, pizza, wok / noodle, sushi, Indian, multi-brand dark kitchen). Multi-site groups buy on a per-site basis under the Done-For-You tier.
Most operators have a half-completed SFBB binder somewhere. We don't replace it — we audit it, identify the gaps EHOs actually score against, and rebuild only what's missing or wrong. The end result is a coherent, branded, kitchen-specific system, not another generic binder.
FiveStar Kitchen is a service provider, not a regulator. We build food safety management systems aligned with the FSA's Safer Food, Better Business framework, Regulation (EC) No 852/2004, the Food Hygiene (England) Regulations 2006, and the Food Information Regulations 2014 (Natasha's Law). The FHRS rating itself is awarded by your local authority's Environmental Health team — not by us.
On the Done-For-You tier, if your kitchen does not reach a 5-star rating at the next eligible inspection, we continue to work with you at no further cost — including any extra training, gap closure, and re-rating request support — until you do. The guarantee assumes the kitchen is operating the system we built; it does not cover failures caused by structural issues we identified in the gap report and you chose not to fix.
Thirty minutes, on Zoom or in person. We walk your menu, your last EHO inspection report (if you have it), your current paperwork and your fridge layout. Within 48 hours you receive a written gap report listing exactly what is missing and what each gap is worth in inspection points. The gap report is yours to keep — whether you hire us or not.
FiveStar Kitchen is the trading name of Adend Ltd, a company registered in England & Wales. All engagement contracts, invoices and guarantees are issued under Adend Ltd.
You leave with a written gap report — listing exactly what's missing and what each gap is worth in inspection points. Yours to keep, whether you hire us or not.
Claim your free auditFill in the form and we'll come back within one working day to schedule your free audit call. Prefer email? Send us a line directly.